After you have set up your organization’s configuration for Teams Phone with Calling Plans or configured a partnership with your provider using Operator Connect, you then need to enable users to make and receive PSTN phone calls.

This ability allows you to selectively enable Teams Phone services for only users who need the functionality, or gradually enable voice services as you train users or deploy devices.


To enable Teams Phone for users, we’ll need to perform the following tasks:

  • Assign Teams Phone licensing
  • Assign a Teams Domestic or International Calling Plan license
  • Assign user Dial Plans
  • Assign numbers to users
  • Assign a verified emergency address location
  • Assign a calling policy to a user


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