After you have set up your organization’s configuration for Teams Phone with Calling Plans or configured a partnership with your provider using Operator Connect, you then need to enable users to make and receive PSTN phone calls. This ability allows you to selectively enable Teams Phone services for only users who need the functionality, or […]
04/05/2023
My daily work with Microsoft 365 includes not only Microsoft Teams Enterprise Voice (or Microsoft Teams Phone as it is properly called), but also other aspects such as Exchange online, SharePoint migrations, data classification and so on. Another important part is the backup of data that has been migrated to the Microsoft Cloud in the […]
Since more and more companies are replacing their conventional telephony infrastructure with Microsoft Teams Enterprise Voice, telephony behaviour is also changing. This is visible on various levels: on the one hand, despite PSTN telephony, more and more calls are being made using SIP – especially for international calls. On the other hand, the classic company-internal […]
04/04/2023
Microsoft is currently working on a major update for the Microsoft Teams Client for Windows. Microsoft Teams is increasingly becoming the central interface for daily work. Be it for chat functionality, collaboration or telephony. Despite all the advantages that Microsoft Teams brings with it, it is also known that the Teams client is a performance […]
28/03/2023
After we have dealt with the various roles and capabilities of Microsoft Teams in the article Designate Teams admin roles, today we will look at the overview of add-on licences for Microsoft Teams. Depending on the desired functionality in Microsoft Teams, with a focus on Enterprise Voice, corresponding add-on licences are required. Of course, how […]
10/03/2023
In this article I would like to take a closer look at the different Microsoft Teams Admin roles. My experience on the “Battlefield” is that during the project phase or shortly afterwards, the question always comes up: “What authorisation do I have to assign to the various support organisations? It is important to consider […]
17/02/2023
This article serves as documentation for the script, which is stored on GitHub. The corresponding script can be downloaded from the following link. It is often the case that we have to adapt the Team Calling Policies for several users. This can be done in two ways. via the Microsoft Teams Admin Center via PowerShell […]
02/02/2023
Microsoft Temas is becoming more and more the central working point where, regardless of the industry, companies are focusing more and more. In my case, I see this especially in the voice sector. But of course there are also other areas where I personally have more and more points of contact. One of these points […]
16/11/2022
After a two-year break, a physical Ignite took place from 12 to 15 October for the first time since the pandemic. Whereby physical is only partly correct. This year’s Ignite was a hybrid event. Hybrid in this case means that about half of the sessions were held in Seattle and the other sessions were spread […]
24/10/2022
A few weeks ago, I wrote a PowerShell script concerning the Teams Voice Admin Tool. This script received a good response from the community, and I am very pleased that I was able to help some people with their daily work. In the meantime, I have developed the script further and added more options. Since […]
01/08/2022
An extremely important element in the field of telephony, apart from incoming calls and their management, is the element of outgoing calls. Each user has his or her personal telephone number, which also appears on the display when an outgoing call is made to the other party. Now, however, there is a requirement – especially […]
14/07/2022
Some time ago, Microsoft announced a new function for Teams. This is the Microsoft Teams Push to Talk function, which has already been rolled out in the meantime. But what do we have to do in order to be able to use this feature at all? How can I use this application on my […]
11/07/2022