Introduction In this article, I describe one of the most elaborate scripts I have ever written for the community. This script is about defining a standard for how a tenant assessment can be carried out. Everyone who works as a consultant, solution architect or similar in the Microsoft 365 world faces more or less similar […]
I’m excited to share a new PowerShell script I’ve developed that dives into Microsoft Teams presence data and generates a graphical report. This script allows you to analyze user presence within your tenant over the past week, offering valuable insights into how your teams are engaging and collaborating. Understanding user presence in Microsoft Teams can […]
This article is a sequel for my blog article ‘How to build a call center with Microsoft Teams’ and describes how we can extend our Call Center configuration with the callback function. This is another step that we have the possibility to further improve our Call Center and all this without using 3rd party tools. […]
In today’s digital landscape, where communication and collaboration often occur virtually, ensuring user privacy and fostering trust has become paramount. Microsoft Teams, a cornerstone of modern communication, offers a robust recording feature. However, the act of recording meetings can raise concerns about privacy and transparency. To address these concerns, Microsoft introduced the concept of explicit […]
Microsoft has done it again! What? More feature updates in the Microsoft Teams area. Okay, that’s not much of a headline, as all products and especially Microsoft Teams are constantly being developed further. This article is about a new feature called Private Line. With private line, users will be able to have a private second […]
For larger environments and/or infrastructures that have more complex network architectures, it can be important to split up the topic-related endpoints and distribute them to dedicated proxies. With Microsoft 365 (as well as other Microsoft services such as Azure), the “best practice” statement is to define local brake out points so that the corresponding services […]
For the Episode 233 of the #MVPbuzzChat interview series, I was invited by my fellow M365 Apps & Services MVP and Microsoft Regional Director Christian Buckley. This podcast was a bit special for me (in a positive way) Christian set up this episode as an interview and we talked about various topics. You can […]
Since its launch in 2017, Microsoft Teams has stood by a unique perspective: integrating communication and collaboration seamlessly into a unified experience. The platform serves as the focal point for scheduled meetings, calls, chats, document collaboration, app integration, and more, offering users a single space for collaborative work. Infused with AI capabilities, Teams has evolved […]
With the recent General Available of New Teams on Mac, there are changes that impact the management of some tenants regarding new Teams and Microsoft Teams classic (formerly Microsoft Teams). Users can switch seamlessly between New Teams and Microsoft Teams classic via an in-app toggle. However, there are effects on tenant management that administrators […]
Microsoft recently announced that the Microsoft Graph API for Microsoft Teams live events will be terminated for commercial customers. The reason for this is that Microsoft will be focussing on the Townhall functionality in the future. This is more or less the replacement for Live Events. Users who still use this API have until spring […]
Microsoft is becoming more and more a telephony provider. With the possibility of building a call centre with native tools (i.e. without 3rd party tools), Microsoft has taken another big step towards playing in the top 3 league of telephony solutions. Microsoft Teams has been offering the possibility to build call center solutions for some […]
Depending on the tenant configuration, there may be problems with the rollout of Team Certified phones. Here is a solution: Teams Certified phones can be rolled out in different ways. These rollouts generally work very well. If not, however, troubleshooting can become a considerable challenge. When a company plans a rollout, there are several points […]
